Archive for January, 2008

How to deal with problem customers–don't just cut them loose, help them out.

Monday, January 7th, 2008

Everyone has them, the customer who doesn’t ever pay on time (or even at all), or maybe one that is never satisfied no matter what is done for them.  It is a common theory that 80% of income comes from the top 20% of clients and that you should simply cut loose anyone that you [...]

Details on shareholder class-action lawsuit against Washington Mutual

Sunday, January 6th, 2008

The following is from the Business Wire press release dated December 20, 2007.  A copy of the actual suit can be found here.
Notice is hereby given by the Law Office of Alfred G. Yates Jr., PC that it has filed a class action in the Southern District of New York on behalf of purchasers of [...]

Currency Conversion Fee Antitrust Litigation settlement reached

Tuesday, January 1st, 2008

A federal lawsuit brought against Visa-, Mastercard-, and Diners Club-branded credit cards was recently settled, pending federal approval.  Some of the named defendants include Visa, MasterCard, Diners Club, Bank of America, Bank One/First USA, Chase, Citibank, MBNA, HSBC/Household, and Washington Mutual/Providian while American Express is named in a seperately filed and still pending case.  The [...]


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